Managing Performance

Are your managers avoiding difficult conversations, turning a blind eye to performance or putting off tackling that important problem?

£12 million lost due to poor performance not being managed!

How much is your organisation losing, year on year?

One of our MOST popular programmes!

Tough Talk™is a highly participative workshop designed to equip line managers and supervisors with the necessary skills to tackle difficult “people situations”, poor performance and inappropriate behaviours whilst maintaining effective working relationships.

What they're saying about it

“The fact that I’ve ticked all the ‘very good’ boxes says it all. I felt my learning curve went stratospheric over the last 2 days!”

“Well structured and presented course. Good mix of important structured topics and also lots of time for questions about what mattered to us. Role play scenarios worked well to promote relevant discussion.”

“It’s been very valuable to take a step back and think about how I should tackle people more directly when they have performance issues.”

“Very relevant and real scenarios – give more confidence in applying it in real situations.”

“A very practical course which relates directly to the workplace”

TOUGH TALK™ -
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